If you received a faulty goods, don't hesitate to get in touch with us first to discuss the issues you are having with the merchandise received. In over 90% of cases, we can sort out the problem instead of asking customers to make returns.

If the goods have irremediable defects, you can return or exchange them under our 7 Days Return warranty.

You may follow the following steps to start the return/exchange

1.    Please contact our customer service via "Contact Us" from your account, send us package photos with the shipping label and item photo and video(please be sure the item problem is seen clearly), and any additional information you think would be helpful

   
   

2.    As long as we confirm the product defects, our customer service representative will offer you a refund or replacement